fbbet Privacy Policy

1 Introduction

fbbet is a safe and reliable online betting and casino platform in Bangladesh. We give the highest priority to our users' privacy. This privacy policy applies to the fbbet website (https://fbbet.cam) and all its services.

This document will tell you what kind of information we collect, why we collect it, how we use it, and what steps we take to keep your information secure. By using our platform, you are considered to have accepted the terms of this privacy policy.

We use SSL encryption technology to keep your information secure. Your personal information is never sold to third parties or shared without authorization.

2 Who This Policy Applies To

This privacy policy applies to all registered and unregistered visitors of the fbbet platform who:

• Browse or use the fbbet website;
• Create an account or log in to fbbet;
• Use our games, betting, or casino services;
• Contact our customer support team;
• Participate in promotions or bonus offers.

Our platform is for people aged 21 and above only. We do not intentionally collect any information from minors.

3 Personal Information

We may collect the following personal information for account registration and service delivery:

• Full name and date of birth;
• Email address and password (stored in encrypted form);
• Mobile number (for verification);
• National ID card or passport number (for KYC verification);
• Address and residency information.

4 Financial Information

We may collect the following financial information for transaction processing:

• bKash, Nagad, Rocket, or Upay mobile banking numbers;
• Bank account number and bank name (for bank transfers);
• Deposit and withdrawal history;
• Betting and gaming transaction records.

Financial information is always stored encrypted on secure servers. We never store full card numbers or PINs.

5 Technical and Usage Information

The following information may be collected automatically to improve our service quality:

• IP address and device identification information;
• Browser type and operating system;
• Site access time and session information;
• Information about which pages were visited;
• Information collected through cookies and similar tracking technologies.

6 How We Use Your Information

fbbet uses your information only for the following legitimate purposes:

• Account management: To ensure registration, login, and account security;
• Transaction processing: For deposits, withdrawals, and bonus payments;
• Identity verification (KYC): To prevent fraud and money laundering;
• Customer support: To provide assistance via live chat or email;
• Promotional communications: To send bonus offers and updates (you can opt out at any time);
• Legal compliance: To comply with applicable laws and regulations;
• Platform improvement: To further enhance the user experience.

7 Marketing Communications

You may give consent to receive promotional emails at the time of registration or afterwards. fbbet never sends marketing messages without your consent. You can unsubscribe from marketing communications at any time by contacting us via live chat or by emailing [email protected].

8 Sharing Information with Third Parties

fbbet never sells your personal information. However, certain information may be shared in the following limited circumstances:

• Payment processors: With authorized payment gateway providers such as bKash, Nagad, Rocket, and Upay to complete transactions;
• Technology partners: With service providers that assist in operating the platform (under strict confidentiality agreements);
• Legal reasons: When required to comply with a court order or applicable law;
• Fraud prevention: With authorities to assist in investigations of money laundering or fraud.

All third parties are required to comply with our privacy standards and may not use your information for any other purpose.

9 Data Security Methods

To keep your information secure, fbbet takes the following technical and organizational measures:

• All data transmission is secured using 256-bit SSL encryption technology;
• Passwords and sensitive information are stored using strong hashing algorithms;
• Firewall and access control systems are maintained to protect servers and databases;
• Staff receive privacy training and data access is restricted to the minimum necessary;
• Regular security audits and vulnerability assessments are conducted.

10 Data Retention Period

fbbet retains your information only for as long as necessary to provide services or meet legal obligations.

• Information for active accounts is retained while the account remains active;
• Even after an account is closed, certain information may be retained for several years for legal and regulatory reasons;
• Removing information from backup systems may take some time.

11 What Are Cookies and Why We Use Them

Cookies are small text files stored in your browser. fbbet uses cookies for the following purposes:

• Essential cookies: To maintain login sessions and security (these cannot be turned off);
• Functional cookies: To remember your preferences and settings;
• Analytics cookies: To understand user behavior and improve the platform;
• Marketing cookies: To show relevant advertisements (you can turn these off).

You can manage cookies at any time through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

12 Your Rights Regarding Your Information

As a user of fbbet, you have the following rights:

• Right of access: The right to know what information we hold about you;
• Right to rectification: The right to request correction of inaccurate or incomplete information;
• Right to erasure: The right to request deletion of your information in certain circumstances;
• Right to restriction of processing: The right to restrict the processing of your information in certain cases;
• Right to portability: The right to receive your information in a structured format;
• Right to object: The right to object to certain types of processing of your information.

To exercise these rights, contact us via live chat or at [email protected]. We will try to respond to your request within 30 business days.

13 Account Closure Process

If you wish to close your fbbet account, send a request to our 24/7 live chat support or by email to [email protected]. Before closing your account, make sure there is no remaining balance or pending transactions in your account.

Even after account closure, certain information may remain in our records due to legal and regulatory obligations.

14 Our Responsibilities in Case of a Data Breach

If a data security breach occurs that may pose a risk to your rights and freedoms, fbbet will:

• Promptly investigate the incident and take necessary action;
• Notify affected users in a timely manner in accordance with applicable law;
• Take effective steps to prevent such incidents in the future.

If you notice any suspicious activity or security issue, please notify us immediately at [email protected].

15 Protection of Children and Minors

fbbet strictly does not provide services to anyone under the age of 21. We do not intentionally collect any information from minors. Our account verification process includes age confirmation measures.

If you become aware that a minor is using our platform, please inform us immediately.

16 Changes to the Privacy Policy

fbbet may change or update this privacy policy from time to time. For any significant changes:

• The "Last Updated" date at the top of this page will be changed;
• Registered users may be notified by email;
• A notice may be shown on the platform before the updated policy takes effect.

Continued use of the fbbet platform after any changes will be considered as your acceptance of the updated policy. It is recommended that you review this page regularly.